Testimonials:

Excellent service – very professional.

From initial measurements to cleaning the front path, Lee’s work was superb. He is a real craftsman who ensures that everything he does is of the highest quality. He arrived on time every day and only left when the days work was complete and the room left clean and tidy. We would recommend Lee without any reservations. He is punctual, reliable and thoroughly trustworthy.
John and Cecilia Horsfield
Bury St Edmunds
March 2018

Lee tackled a tricky installation of our three sash windows with a professional and calm attitude. He kept the work area clean and was very pleasant to have in our home. We would highly recommend him and are going to have him come back and do another job for us soon.
Toni

Lee did an excellent job on our very draughty Georgian sash windows. He is skilled, hardworking and considerate. We thoroughly recommend him.

Kind regards and Happy Christmas

Lee has repaired and refurbished the original casement and sash windows in our Edwardian house, giving them a new lease of life and saving us the expense of new wooden frames. He is very polite and reliable, always turning up on time and has done an excellent job at a reasonable price. We have no hesitation in recommending him.

We recently had our sash windows and sills inspected and repaired by Lee Upson. The work was carried out and completed on time with a minimum of disruption to ourselves. The materials used were appropriate to the original specifications of the house (circa 1835) and of the highest quality. The workmanship was of equally high quality, delivered in an efficient and friendly manner. The final account rendered matched the original quotation exactly. We are completely satisfied with Lee Upson’s service and recommend him thoroughly.

We had just moved house and the sash windows were in serious need of refurbishment.  Lee brought calm to the chaos of moving home with his quietly confident personality.  He is very experienced, with an eye for detail, and considering every room in the house was affected, remarkably tidy.  Professional, friendly, quiet, tidy, what more can you ask.

Lee Upson has renovated, rebuilt and replaced numerous sash windows on my Grade II listed house and his work has always been absolutely first rate.  At all stages of the process, Lee and his team, have met my very high standards.  He works quickly and efficiently, creates minimal disruption and runs an exceptionally tidy site.  In addition, Lee is a pleasure to work with, is always punctual and offers very good value for money I would not hesitate to recommend him and his work to anyone.

In our Victorian terraced house in Newmarket, we needed to have repaired a wooden sash window that had rotted badly over the years.  In fact, the rot was sufficiently advanced to make us wonder whether the window could be saved.

Identifying a person who might be capable of restoring the window was not an easy job. I made a lot of telephone calls and was eventually recommended Lee Upson by a window installation company in Bury St. Edmunds.

Lee arrived for a survey and stated – much to our relief – that the window was restorable.  He took measurements of the frame and sill and we agreed a date for him to return to do the work.

It was a job that demanded a considerable amount of skill because to replace only part of the frame and sill required accurate measuring as well as great competence in executing the installation and joining of the new wood.

I can truly say that once completed, the work surpassed all my expectations.

So I have no hesitation in recommending Lee, who is polite and friendly and goes about his business in a very professional manner.

We used Lee Upson for replacement and renovation of window sashes and sills.  We were very pleased with the quality of his workmanship and the effectiveness of the draught exclusion solutions he used.